Job was Not Started

Procedure

Analysis

Procedure

1) Does the job have a start date?

Display the job’s start date (see Analyzing Job Status)

Does the job have a start date?

Yes: Continue with step 2.

No: Assign the job a start date

End of analysis

2) Does the user who scheduled the job have authorization to release jobs?

Display the authorizations that the user has for background processing (see Analyzing Status, Configuration and Administration Data)

Does he have release authorization?

Yes: Continue with step 3

No: Either give the user release authorization or have the batch administrator release the job.

End of analysis

3) Has the start date been reached?

Yes: Is start date = ‘after Event’ and was the event raised using the sapevt program?

Yes: Check whether sapevt is working (see Analyzing Problems With Events)

– Is sapevt Notifying problems?

Yes: End of analysis

No: Continue with step 4

No: Either wait until the start date is reached or assign the job a new start date (see Analyzing Job Status)

– End of analysis

4) Are the resources necessary for executing the job available?

– Call the graphical job monitor

(see Analyzing ABAP Runtime Problems)

– Does the job have a target server?

Yes: Is there a free background work process on the target server for the job class requested?

Yes: Continue with step 5.

No: Either set up a minimum of one background work process on the target server for the job class (see Analyzing Parts of the Runtime Environment,"Switching between operating modes") or remove the target server from the job definition (see Analyzing Job Status)

– End of analysis

No: Is there at least one host with a free background work process for the job class requested?

Yes Continue with step 5

No: Either wait until a background work process becomes free or set up an additional background work process for the job class (see Analyzing Parts of the Runtime Environment,"Switching between operating modes")

– End of analysis

5) Can the time-controlled or the event-controlled job scheduler be started?

– Does the job have a target server?

Yes:Check the profile parameters of the background processing on the target server (see Analyzing Status, Configuration and Administration Data)

No: Check the profile parameters of the background processing on all job servers (see Analyzing Status, Configuration and Administration Data)

– Are errors evident in the log?

Yes:Fix the problems, e.g. change the profile parameters etc.

– End of analysis

No: Continue with step 6

6) Are there unusual entries in the system log?

– Does the job have a target server?

Yes: Check the system log on the target server for entries (see Analyzing the Work Processes and System Log of an Application Server)

No: Check the system logs of all job servers for entries (see Analyzing the Work Processes and System Log of an Application Server)

– Did you find entries ?

Yes: Can you solve the problem yourself?

Yes: End of analysis

No: Continue with step 7.

No: Continue with step 7.

7) Record the background processing

– Record the component of the background processing which is responsible for starting the job (see Analyzing Parts of the Runtime Environment)

– Analyze the trace information

– Can you solve the problem yourself?

Yes: End of analysis

No: Send the trace to SAP

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