SAP Note Troubleshooting

This section provides information about messages that the Note Assistant can display:

· Object cannot be locked under request

The Note Assistant makes sure that an SAP Note is implemented under one request. To do this, it enters the transport object R3TR NOTE in the request and locks the SAP Note under this request. You can then edit the SAP Note or its objects in this request only.

If the objects are already locked in other requests, you must release them. You can then edit the object again.

· Note is inconsistent

An SAP Note can include corrections to multiple objects. Transporting individual objects may cause an SAP Note to be implemented incompletely. In this case, the status of the SAP Note is displayed as inconsistent. You should then check the implementation status of the SAP Note and implement it again if necessary.

· Note not in worklist after download

The SAP Note may have already been downloaded and processed. Search in the Note Browser to find all SAP Notes that are available in the system.

Other Problems with the Note Assistant

If the system cannot implement an SAP Note automatically, and there are no modifications in your system, try to use the split-screen editor to implement the SAP Note. If automatic implementation fails, it is usually due to small differences in the source code.

If implementation still fails, create a problem message in SAPNet – R/3 Frontend and assign it to the component of the SAP Note. The component is in the note header (for example, FI-AR-CR).

If you experience any other problems with the Note Assistant, create a problem message and assign it to the component BC-UPG-NA.

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