How to use SM20 to trace users' transaction?

Question: I want to use SM20 to trace users' transaction, but there are no results after executing the program. I wonder if certain customizing should be done before executing it. Please advise. Thanks a lot.

Answer:
Make sure you have the correct system parameters set if you are doing a static configuration, activating profile, rebooting if necessary...

Check out Gary Morris's document on sapbasis.org and read this post.
/forums/viewtopic.php?t=84766&highlight=sm19+sm20+n

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