In order to fix one of the problem in R/3 system, SAP will asked you to download an OSS notes which is a ".car" file.
To work with a CAR File do the following at OS Level:
Get into OS as
Copy the .CAR file to a Temporary Directory.
Uncompress the file with SAPCAR
Copy the the data file generated in the data transport directory
( ej: = /usr/Sap/trans/data).
Copy the the cofile file generated in the cofiles transport directory
( = ej: /usr/Sap/trans/cofiles).
Run transaction STMS
Upload the support package with SPAM transaction and the support package will show "New support packages".
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Examples of CAR command :-
1) UNIX only:
Log on as user
cd /usr/sap/trans
CAR -xvf tmp/
2) Windows NT only:
Log on as user
cd \USR\SAP\TRANS
CAR -xvf TMP\
This Will create two(2) FILES
After you run SPAM you MUST run STMS and check the transport queues
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As per 315963 note you can direct made the changes in the program or you can apply the support pack.
a) If you want to apply correction then first you need to register the object in SAP, so that you will get the Access key and then you can make the changes.
b) If you want to import the support pack then you need to down load from SAP market-place. and this is in CAR file. and then you need extract the same using CAR utility.
ex: CAR -xvf abc.car
or
you can directly apply the patch from SAPGUI, login to 000 client and then you can load the patch from Presentation server.
Also check what is your current basis patch level?
For example if you want to apply patch 07 and you are having 05 then you need to apply 06 and then apply 07.
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