Defining a Queue Based on Multiple Software Components

Use

You want to define a Support Package queue for multiple software components.

Procedure

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1. On the initial screen in Support Package Manager, choose Display/Define.

○ If this queue calculation method has been selected as the default setting, a dialog box is displayed allowing you to define a queue for any components of your SAP system.

○ Otherwise, choose All Components to display this dialog box.

2. On the Target Package Selection tab page, you need to select the highest Support Package that you want to import from the selection list for each component. By default, the highest available Support Package is displayed. If you do not want to import any Support Packages for a component, select the empty field from the selection list.

The system automatically enters the Support Package Level of the chosen Support Package in the Level field.

3. When you have selected the target Support Packages for all the components you require, choose Calculate Queue.

The system calculates the maximum possible queue using the chosen target Support Packages in the components you have selected.

The result of the queue calculation is summarized in Status/Comment. At the same time, the Support Package Level attained with the calculated queue is displayed for each component, and linked to the Support Package Level of the chosen target Support Package using a comparison symbol. This provides you with a rapid overview of the result of the queue calculation.

The queue calculation can have the following results:

○ The queue is consistent and corresponds completely to the target Support Packages that you have chosen.

○ The queue is consistent but does not correspond completely to the target Support Packages that you have chosen.

For certain components, the chosen target Support Package levels could not be attained using the calculated queue, or more Support Packages had to be included in the queue for a certain component than selected, in order to maintain consistency. Variances of this kind are often due to dependencies between Support Packages in different components that do not allow strict compliance with the target Support Package levels that you have chosen. This can happen if you need to include Conflict Resolution Transports (CRTs).

○ If the system is unable to calculate a consistent queue, it displays an error message to this effect.

You can start by attempting to reduce the package selection. If this proves unsuccessful, you can also attempt to define the queue using a Target Support Package. In this way, you can get detailed information about the error.

If errors occur during queue definition, see the queue calculation log.

4. You have the following options:

○ If the system has calculated a consistent queue, you can view and check it in detail in the Calculated Queue tab page.

○ To adjust the queue to your requirements, you can change the target package selection. Then choose Calculate Queue again.

5. If the queue is now how you want it, you can copy and confirm it by choosing Confirm Queue.