We will teach you as much as possible about Basis but stops short of breaking a SAP instance to show you how to fix it. If something occurs that was not presented in your KT, your Basis group should have been given the necessary tools to find a solution on their own. Taking responsibility for ownership for your new the SAP instances is a hard step to take but the most valuable KT Hitachi provides is to show you where to look when you don’t know the asnwers.
Besides using the provided documentation, opening messages to SAP, and posting your situation on a SAP website, you have full access to the SAP Online Documentation library at http://help.sap.com. This site contains online documentation for all of SAP products and can be a valuable information resource.
The following is a list of topics your Hitachi Basis consultant will cover during KT:
ABAP Workbench:
□ how to add/change/delete/run a program
□ how to add/change/delete/run a function
□ how to create/change/delete/use a variant
□ how to make changes to a table structure
□ how to browse the data in a table
Client Administration:
□ how to add/copy/delete a client
□ how to “lock” and “unlock” a client
Connectivity:
□ how to add/change/delete RFC destinations
□ how to add/change/delete Logon Groups
Instance Monitoring:
□ how to what work processes are in use
□ how to perform a Tuning Summary (ST02) session
□ how to monitor all table and update locks
□ how to change the number of work processes available
□ how to increase the number of batch processes after hours
□ how to troubleshoot performance
□ how to view application log data
□ how to view all errors occurring in a specific work process number
□ how to monitor Internet Communication
Jobs:
□ how to create a new background job
□ how to see the status of a background job
Maintenance:
□ how to apply support packages
□ how to apply kernel replacements
□ how to schedule database maintenance jobs
□ how to apply a SAP note using SNOTE
□ how to add/change/delete system parameters using RZ10
□ how to mass regenerate all or selected SAP ABAP loads
□ how to add/change/delete Logical System Names
Miscellaneous:
□ how to send a system-wide message
□ how to lock a transaction
□ how to change the time zone
□ how to change the SAP logo on the main screen
□ how to configure SAP Online Documentation
□ how to add/change/delete a message on the logon screen
□ how to track the problem causing a short dump
□ how to stop a run-away process
□ how to configure/monitor email going out of SAP
□ how to view the SAP file structure on the OS from SAP
Non-Instance Software
□ how to start, test, and stop saprouter
□ how to log on and off the J2EE Visual Administrator
□ how to confirm that J2EE is up and running on a server
□ how to start, test, and stop the IGS instance
□ how to start, test, and stop the J2EE instance
SAP Marketplace Functions:
□ how to apply for and install a permanent license key
□ how to generate a developer’s key
□ how to generate a SAP System Change Registration key
□ how to open the SAP landscape for access by SAP
□ how to download patches from SAP Marketplace
□ how to download new software CD images from SAP Marketplace
Security:
□ how add/change/delete a role
□ how to add/change/delete/display a user audit trail
□ how to view a user’s security errors
Spool related:
□ how to add/change/delete a printer
□ how to reset the cache for a printer
□ how to reprint and reroute print
□ how to reorganize and reclaim TemSe objects
□ how to keep the job log clean
Start up and shutdown:
- how to start and stop a SAP instance
- how to start and stop a SAP-related database
- how to know a SAP instance is up and running
- troubleshooting SAP instance start up and shut down
- how to start, test, and stop HTTP communication
TMS:
- how to add/change/delete a TMS setup
- how to release/transport a transport request
- how to lock a transport queue
Troubleshooting:
- how to view errors in the system log
- how to search SAP notes for issues
- how to open/check/close a problem message with SAP
User related:
- how to add/change/delete a user
- how to do mass user changes
- how to see open user sessions
- how to add/change/delete a SAP Marketplace user ID and password
2 comments:
Hi, Good to see this blog. This blog taught me a lot about the Sap Basis topic, Please keep updating about these interesting types of blogs, Thank you.
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